Health care environment is in a state of rapid change. Restructuring to meet patient care needs is the greatest challenge facing nursing and hospital today. Some hospitals and hospital systems are reconfiguring their delivery systems to provide better patient care.
Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in critical, contemporary measures of performance, such as cost, quality, service, and speed. A learning organization is striving for excellence through continual organizational renewal. In short, learning organization is continually getting smarter.
The purpose of this paper is to suggest a new innovative direction of nursing management in order to provide patient-centered care with high quality. To achieve this purpose, first, organizational change methodology and the core concept of reengineering and learning organization were reviewed. Second, we explained the new delivery process of patient-centered care by studying cases of hospital innovation in United States. At last, by proposing integrated nursing management model the strategy of more flexible management was specified.
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